We provide a limited 1 month warranty on all products purchased through us that have “⛊ Guaranteed” shown on the product page, after this period we will have to contact the manufacturer for any refund or replacement if applicable.
We guarantee that the items you purchase through us (unless otherwise stated) are new and in their original box, some items (while still new) may have their seal opened due to customs inspection.
If you have received a damaged item, you may return it to us within 3 days for a replacement or refund (if no replacement available).
Items eligible for return have “Return accepted” written in their product page.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We will refund the item cost subjected to 15% restocking fees, excluding delivery.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable):
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
– Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will contact you to notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, to your original method of payment, within a certain amount of days.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only offer replacements for items thay are defective or damaged. If you need to exchange it for the same item, contact us on our Facebook page
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.